Help Center

How can we help you?

Browse guides, documentation, and frequently asked questions - or reach out to our support team directly.

Documentation

Platform guides, API references, and integration tutorials.

Browse articles below

Community

Connect with other platform users and share best practices.

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Email Support

Reach our support team for technical assistance.

support@aisamuraiai.in

Guides

Platform documentation

Onboarding

Getting Started with Samurai AI Platform

Account setup, initial configuration, and your first workflow in under 30 minutes.

Developers

API Authentication & Integration Guide

Secure API keys, OAuth flows, webhooks, and connector setup for your stack.

Platform

Configuring Workflow Automation

Build, test, and deploy intelligent workflows with triggers, conditions, and actions.

Administration

Managing Users & Permissions

Role-based access, team management, SSO configuration, and audit logging.

Billing

Understanding Usage & Billing

Monitor consumption, interpret invoices, and optimise your plan for cost efficiency.

Support

Troubleshooting Common Issues

Resolve connectivity, performance, and integration issues with step-by-step guides.

FAQ

Frequently asked questions

Samurai AI Platform is an enterprise-grade AI infrastructure that unifies intelligent workflows, conversational AI, data intelligence, and automation into a single, scalable ecosystem. It is designed for organisations that want to deploy AI at scale without building everything from scratch.

We serve growth-stage companies and enterprises across finance, healthcare, retail, logistics, and technology - teams that need reliable AI infrastructure to automate operations, improve decision-making, and deliver better customer experiences.

We offer flexible, usage-based plans tailored to your scale and module requirements. Visit our Pricing page for current tiers, or contact our sales team for enterprise agreements with dedicated support and custom SLAs.

Most organisations are operational within two to four weeks. Our modular onboarding process, pre-built connectors, and dedicated success team ensure a smooth deployment without disrupting your existing operations.

Security is foundational to our architecture. We implement encryption in transit and at rest, role-based access controls, comprehensive audit trails, and privacy-by-design principles. We align with enterprise compliance requirements and support data residency preferences.

Yes. Samurai AI Platform is API-first by design. Connect your CRM, ERP, databases, and communication tools through RESTful APIs, webhooks, and pre-built connectors - no rip-and-replace required.

All plans include platform monitoring, documentation, and email support. Growth and Enterprise tiers add dedicated success managers, priority response times, and quarterly business reviews.

Use the Early Access form on our homepage, visit the Contact page to schedule a demo, or email our sales team at sales@aisamuraiai.in. We respond within one business day.